Support Center
How Can We Help You?
We're here to help you get the most out of MetaMotion. Whether you have questions about our platform, need technical assistance, or want to provide feedback, our support team is ready to assist you.
Support Options
📧 Email Support
Send us an email for general inquiries and non-urgent issues.
andy@metamotionhq.com
📞 Phone Support
Call us directly for immediate assistance.
423-646-7830
Submit a Support Ticket
For detailed technical support or to track your issue, please use the form below. Our support team will respond to your ticket within 24 hours during business days.
Request Support
Frequently Asked Questions
How do I reset my password?
You can reset your password by clicking the "Forgot Password" link on the login page. You'll receive an email with instructions to create a new password.
How do I cancel my subscription?
You can cancel your subscription at any time by logging into your account and going to the billing section. Your access will continue until the end of your current billing period.
What payment methods do you accept?
We accept Visa, Mastercard, and PayPal. All payments are processed securely through our payment partners.
Is my data secure?
Yes, we take data security seriously. All data is encrypted in transit and at rest. We follow industry best practices to protect your personal information.
Response Times
Email Support
Within 24 hours
Phone Support
Immediate
Support Tickets
Within 24 hours
Business Hours
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 2:00 PM EST
Sunday: Closed
Emergency Contact
For urgent technical issues outside business hours, please email us with "URGENT" in the subject line.
Contact Information
MetaMotion LLC
106 Broad St Ste 3 #182
Elizabethton, TN 37643
United States
Contact Details
Phone: 423-646-7830
Email: andy@metamotionhq.com